The delivery times specified in the online shop serve only as guidelines, and Hieronymus Stationers Ltd. does not guarantee that they will be observed.

If an item you want is ever unavailable, please contact us by e-mail or by phone for information on the planned delivery time.

Please bear in mind that personalised items are manufactured specifically for you and thus require a longer delivery time.

Your orders will be shipped with our approved transport companies. Any value-added tax or possible customs or processing fees will be invoiced to you directly by the transport company.

We regret to inform you that we do not yet supply the following countries over the standard route. We will be pleased to take care of your order personally. Please contact us in this regard by e-mail at or by phone on +41 41 748 44 99.

Antarctica (ANT), Åland Islands (AX), Bouvet Island (BV), Western Sahara (EH), Falkland Islands (FK), South Georgia and the South Sandwich Islands (GS), Heard and the McDonald Islands (HM), British Indian Ocean Territory (IO), Cambodia (KH), Komoran (KM), North Korea (KP), Niue (NU), Pitcairn Islands (PN), St. Helena (SH), Svalbard and Jan Mayen (SJ), Somalia (SO), Syria (SY), French Southern and Antarctic Lands (TF), Tokelau Islands (TK), Turkmenistan (TM), United States Minor Outlying Islands (UM), Palestine (PS)